Press Release

New Build GOL¬D Line Cartridges from LD Products Receive Positive Independent 3rd Party Testing Results from Buyers Lab ¬

Industry First: New Build GOLD Line Cartridges from LD Products Receive Positive Independent 3rd Party Testing Results from Buyers Lab

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Thursday April 18th 2019 – The Channel Partner Division of consumable giant LD Products is pleased to announce that they have just received official Buyers Lab (BLI) Test Results on two very popular laser printer series used in MPS environments. The LD team plans to release the test results to dealers at the industry’s largest trade show, ITEX, coming up on April 24th and 25th in Las Vegas.

“This 3rd party testing is ground breaking in the Aftermarket, as previously only one Remanufacturer (Clover) has ever published the results of BLI Independent testing.  We already know how well our GOLD Line performs in our Lab, having recently published a series of testimonials from leading dealers as to the results they saw in their fleets, and now we have irrefutable data of how our cartridges performed against OEM in a head to head test by the industry’s leading 3rd party testing organization,” stated Christian Pepper, President of the LD Products Channel Partner Division. “This report further positions the LD Gold Line as a clear leader in the aftermarket supplies industry and we are excited to share the results of BLI’s testing with our customers.

 “Dealers know and trust BLI’s extensive testing methodology and, to our knowledge, this is the first time that any new-build or extended yield cartridges have successfully completed BLI’s testing. Now that we have these reports, we’re excited to refute the misleading claims made by OEMs and remanufacturers with fact-based information about how well our GOLD Line new-build cartridges perform in both reliability and yield attainment,” added Matt Daniel, VP Product Development.


To complete the testing objectively and from a true end user perspective, BLI confidentially sourced print cartridges from dealers throughout Q1 2019 and compared them to the genuine OEM cartridges. The process of evaluation took one month, with devices running at accelerated volumes and using an industry standard target, to accurately compare the cartridges on print quality, yield and overall value.

A sample of the BLI Comparative Toner Cartridge Performance Evaluation findings is provided here with more details available at the ITEX Show and on the GOLD Line Website.

9,000-page LD Gold CF226X Toner Cartridges vs. Original HP CF226X Toner Cartridges
  • “LD Gold Line cartridges produced good overall quality. Solids from the LD Gold Line toner were darker and richer than those produced by HP.”
  • “All LD Gold Line cartridges tested operated reliably, completing testing with no malfunctions, and they surpassed their rated yields”
  • “LD Gold Line cartridges offer a significantly lower cost of ownership (than OEM)”
  • Across all BLI Tests HP OEM scored 4.08 and GOLD Line 3.81 out of a possible 5.
40,000-page LD Gold CF281X Extended-Yield Toner Cartridges vs. 25,000 page Original HP CF281X Toner Cartridges
  • “The LD Gold Line extended yield cartridges, which have a rated yield of 40,000 pages, surpassed their rated yield by 16% (Averaging 46,507 pages)
  • “Buyers Lab calculates that the LD GOLD Line Extended yield toner would be about a third of the cost of genuine cartridges when printing 15,000 pages per month over a five-year period.”
  • Across all BLI Tests, HP OEM scored 4.17 and GOLD Line 3.93 out of a possible 5.

In 2018, LD Products achieved the industry’s lowest return rate of 0.1% and in Q1 2019, released a new dealer testimonial page with rave reviews from many of the nation’s most prominent dealers.

LD Products believes the new BLI Report will provide dealers with further education and validation on the compelling need to rethink their toner strategy. Based on dealer feedback, the new LD GOLD Line of premium quality new build cartridges is a step up in quality over the leading remanufactured cartridges for up to 70% less than OEM toner prices.

To learn more about the new Buyers Lab Test Results, interested dealers are asked to visit the LD Products Channel Partner website, stop by the LD booth at the upcoming ITEX Show or speak to an LD Channel Partner representative.

Partner Website – cpd.ldproducts.com/

Toll Free: 866-780-9385
Email: cpd@ldproducts.com


 

About LD Products Channel Partners Division

LD Products’ Channel Partner division offers the Gold Line of Non-Infringing New Build Compatible printer consumables exclusively to qualified dealers.

The Gold line is engineered in the USA and assembled by contract manufacturing partners in China. Packaging is unbranded, and resellers own logos and contact info is applied at the point of sale by attaching a wraparound label detailing a picture of the cartridge inside, product info and delivery instructions.

The Gold line features a lifetime warranty and includes hassle-free cost coverage for resellers that must respond to onsite printer repairs caused by a faulty consumable. LD stands behind its products and fully indemnifies its customers in writing for infringement claims of U.S. Patents.


 

About KEYPOINT INTELLIGENCE – Buyers Lab

Keypoint Intelligence is a one-stop shop for the digital imaging industry. With our unparalleled tools and unmatched depth of knowledge, we cut through the noise of data to offer clients the unbiased insights and responsive tools they need.

For over 50 years, Buyers Lab has been the global document imaging industry’s resource for unbiased and reliable information, test data, and competitive selling tools. What started out as a consumer-based publication about office equipment has become an all-encompassing industry resource. In addition to publishing the industry’s most comprehensive and accurate test reports, each representing months of exhaustive hands on testing in Buyers Lab’s U.S. and UK laboratories, the company has been the leading source for extensive specifications/pricing databases on MFPs, printers, scanners and software. Buyers Lab also provides consulting services and a range of private testing services that include document imaging device beta and pre-launch testing, performance certification testing, consumables testing (including toner, ink, fusers, and photoconductors), solutions evaluations, and imaging media runnability testing.

LD Products Releases New Video Comparing Gold Line New Build Cartridge Manufacturing vs Remanufactured Processes

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LD Products, a leading US distributor that ships an average of 50,000 cartridges per day is proud to release a new video to educate Dealer Principals on how LD’s new premium quality Gold Line new build toner cartridges can offer better quality, for up to 20% less than leading remanufactured cartridges.

The new release includes actual footage of the Gold Line assembly process to illustrate the extreme difference between how new build and remanufactured cartridges are made so dealers can better understand what they’re buying and providing to their customers.

View New Video: LD Gold Line New Build vs Leading Remanufactured Cartridge Manufacturing

In 2018, the LD Gold Line set a new benchmark for cartridge quality with the industries lowest return rate of 0.1% which LD attributes to their use of the latest technology in manufacturing automation, robotics, and state of the art distribution capabilities.

“One of the biggest questions we get asked is how our premium quality Gold Line New Build cartridges can possibly be higher quality and less expensive than leading remanufactured cartridges, and this video answers that question.” Stated Aaron Leon, President and CEO of LD Products.

In a recent dealer poll, 92.4% of dealer executives exposed to the facts about new build cartridges said they see Gold Line New Built cartridges as part of their toner mix in the future to solve quality and profitability challenges.

“Without question, the new build manufacturing process makes a better cartridge because the product is 100% brand new” Stated Matt Daniels, LD Products Chief engineer of manufacturing with 25 years experience in both remanufacturing and new build processes.” The use of technology and automation vs manually breaking cartridges in half eliminated human error and provides dealers with a consistent top-quality cartridge every time.”

The LD Gold Line series of premium quality new build cartridges is sold exclusively through resellers and interested parties are invited to contact their LD Channel Partner representative to learn more.

Toll Free: 866-780-9385
Email: cpd@ldproducts.com

Website: https://cpd.ldproducts.com/

Take the Gold Line Challenge: cpd.ldproducts.com/gold/

LD Announces Winners of Gold Line New-Build Versus Reman Cartridge Challenge

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LD Products’ Channel Partner Division has announced that Alan Mayne of Burlington Graphics is the grand prize winner of the LD Gold Line Challenge. His name was drawn at BTA’s Capture the Magic event in Las Vegas, Nevada. Mayne will be enjoying an all-expenses paid Caribbean cruise for two in the spring of 2019 courtesy of LD Products.

The LD Gold Line Challenge was a 10-week online educational game that challenged almost 200 dealers to test their knowledge on how the new LD Gold Line premium-quality new-build cartridges compare versus leading remanufactured cartridges. The correct answer to each question was validated by a credible third-party “fact-check” source resulting in 92 percent of dealers saying they will now consider the LD Gold Line of new-build cartridges as part of their future toner strategies.

LD Gold Line Challenge Highlights:

  • 1,000-plus responses
  • 174 C-level participants
  • 83 FAQs collected and published
  • 92 percent of dealers said “yes” to considering Gold Line new-build cartridges

“We believe an educated dealer is in the best position to navigate their business to higher margins and maximum customer satisfaction,” said Aaron Leon, founder and CEO, LD Products. “Despite the misconceptions some remanufacturers are trying to create, it makes too much sense for dealers to step up to a new cartridge over a used cartridge if they can get industry-leading quality and save up to 20 percent.”

At dealer request, the LD Gold Line Challenge has been kept online and participants who play before March 31, 2019, will automatically be entered for a chance to win a new prize. Play now at https://cpd.ldproducts.com/gold.

Congratulations to all of the winners:

  • Jeremy Barringer of Copiers Northwest Inc. (TaylorMade M3 440 Driver)
  • Eric Taylor of Fishers Technology (TaylorMade M3 440 Driver)
  • Mike Brown of XMC Inc. (TaylorMade M3 440 Driver)
  • Jolene Walton of Marco (YETI Tundra Cooler)
  • Scott Vonderharr of Midwest Imaging Solutions (YETI Tundra Cooler)
  • Brett Butler of Excel Office Services (YETI Tundra Cooler)
  • Greg Martin of Ray Morgan (TaylorMade M3 440 Driver)
  • Shannon Kirby of Signa Digital Solutions (TaylorMade M3 440 Driver)
  • Amber Hoard of Printer Source Plus (YETI Tundra Cooler)
  • Alan Mayne of Burlington Graphics (Cruise for two)

LD Products’ Christian Pepper Argues: New-Built Cartridges Should Become the Preferred Aftermarket Business Model

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Why did you agree to participate in the televised debate from Zhuhai?

Three reasons: firstly, Remax is the world’s largest Aftermarket consumable show and a must-attend conference for those in the industry supply chain wanting to meet vendor partners all in one place. Secondly, Zhuhai is the capital of the aftermarket printer consumables industry and it’s a center of innovation including printer OEM, Lexmark. Thirdly, the aftermarket has changed and I believe the worldwide volume of New Built Cartridges (NBCs) has already exceeded that of Remanufactured units.

 

What were the 3 key points you wished to make in favor of the NBC argument?

• If you review the fi nancial performance of the larger remanufacturers you can see that they are all in decline—some critically. In addition, the number of remanufacturers has fallen to less than 10% of the number that existed in this industry 15 years ago;
• In that same time frame, the number of companies that innovated and embraced the NBC business model have grown. Clearly, they have grabbed most of the remanufactured market share;
• NBCs used to compete with remans by simply by offering a lower-quality, lower-priced product. Using this methodology, NBCs won most of the E-commerce market share. The market share that remains with remanufacturers is via the dealer channel into large end users that require high quality consumables and added-value services like MPS. Now, however, a number of companies, like LD Products, have broken into that channel with high-quality NBCs that can surpass Reman quality at a lower price, because the cost of sourcing and shipping cores and core-related remanufacturing processes do not encumber the cost to manufacture—being 30 to 40 percent of a finished remanufactured product cost.

 

What do you consider to be the weakness of the Reman argument?

Remanufacturers base most of their arguments on the environmental benefi ts of their business model. I respect and support those arguments and want to find ways for all of us to reduce the amount of waste—especially non-biodegradable plastics that make their way into the waste stream. However, most customers do not choose printer consumables because of their environmental benefits. The four primary purchasing drivers for any commodity are Price, Quality, Service and Brand. Remanufacturers have failed to get their environmental message to resonate with customers who are choosing to buy NBCs that meet the important requirements of price and quality. I was an advocate for remanufacturing for 20 years, but customers speak with their wallets and NBC builders listened! Historically, many industries came and went as technology changed. Photographic film gave way to digital cameras, horse-drawn buggies were surpassed by automobiles, brick-and-mortar retailers have been decimated by the internet. Companies that adapt to the buying needs of their customers win, and those that don’t, decline. It is the natural order of things.

 

Is this an issue that will go away or become more intense?

I believe it will become more intense—no other logical conclusion is likely. Some claim the OEMs will increase litigation against manufacturers and suppliers of NBC product. Yes, they might, but thinking that the OEMs will employ legal strategies to save remanufacturers, is foolish. Furthermore, OEMs can only bring successful lawsuits against companies that infringe their Intellectual Property (IP). Tier 1 manufacturers of NBC products are investing millions of dollars into patent research to design products that don’t infringe OEM intellectual property. Put simply, if NBCs don’t infringe, you can’t lose a lawsuit. Canon spent several years trying to create new continuation patents for its dongle gear technologies. They wanted to make existing NBCs infringe where they had not before. In my view, now that we are one year into this litigation, the momentum is with the defendants winning a favorable settlement. More frustratingly for OEMs and remanufacturers, the NBC manufacturers only took three months to redesign their products and obtain confirmation from Canon that the new designs did not infringe.

 

To what extent does the industry still need to educate the market about the advantages of NBCs?

We have a lot of work to do. End users have no awareness of the importance of IP compliance. In the dealer channel, the larger the company, the more important this subject has become. The Canon litigation and subsequent Fear Uncertainty and Doubt Remanufacturers drummed up regarding it has had the effect of spooking many prospective buyers. Its easy to tell simply lies, but its much harder to explain complicated truths and it will take some time for dealers to understand the legal landscape and become comfortable with working with legitimate vendors like LD Products. The unintended outcome of the Canon case is that it has focused the industry talk track on the importance of respecting OEM IP. That means that dealers will do their due diligence carefully and not work with the bad actors. That’s good for every level in the industry – End users, dealers, legitimate New Builders, Remanufacturers and OEMs!

 


About LD Products Channel Partners Division

LD Products’ Channel Partner division offers the Gold Line of Non-Infringing New Build Compatible printer consumables exclusively to qualified dealers.

The Gold line is engineered in the USA and assembled by contract manufacturing partners in China. Packaging is unbranded, and resellers own logos and contact info is applied at the point of sale by attaching a wraparound label detailing a picture of the cartridge inside, product info and delivery instructions.

The Gold line features a lifetime warranty and includes hassle-free cost coverage for resellers that must respond to onsite printer repairs caused by a faulty consumable. LD stands behind its products and indemnifies its customers for infringement claims of U.S. Patents.

LD PRODUCTS ANNOUNCES PO PROCESSOR INTEGRATION

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The Cannata Report  

http://www.thecannatareport.com/breaking-news/ld-products-announces-po-processor-integration/

LD Products Says Its Gold Line Has the Industry’s Lowest Return Rate

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Aftermarket cartridge return rates and success rates have been a hot topic in recent weeks. First, Clover Imaging Group (CIG) promoted that it had achieved a 99.6 percent cartridge success rate with its remanufactured cartridges in 2017 (see “CIG Notes Improved Cartridge Success Rate Scores”). Now, LD Products has announced that its Gold line of new-build compatible toner cartridges has achieved what it claims to be “the industry’s lowest ever return rate of only 0.1% on all shipments for the first half of 2018.”

At the end of 2017, LD Products launched its new Channel Partner Division and its new Gold line of new-build OEM-alternative toner cartridges, which it claims are much higher in quality than both typical new-builds and remanufactured cartridges, in an attempt to woo business from dealers, resellers, and managed print services (MPS) providers (see “LD Products to Court Dealers and Resellers with New-Build Cartridges”). The line uses the same quality components used in remanufactured cartridges, but because the LD Gold products use a brand-new shell rather than an OEM empty “that need[s] to be cracked in half during production,” LD says end users see less leaking and fewer performance issues than with remanufactured cartridges. According to the LD Products press release, the Gold line now includes 200 SKUs including monochrome and color toner cartridges employed in top printer models from Brother, Dell, HP, Lexmark, Samsung, and Xerox that make up 80 percent of most managed print fleets.

Interestingly, LD Products also highlighted the 0.1 percent return rate earlier this year when it announced its Gold Partner Program for dealers and resellers (see “LD Products Launches Gold Partner Program with Incentives for Toner Resellers”). Now, it seems that with a few more months of shipments under its belt, the company wants to make more noise about the statistic.

Christian Pepper, president of LD Channel Partner Division, told Actionable Intelligence that LD Products is in “OEM territory” with such a low return rate. Mr. Pepper explained that return rates and defect rates are not the same thing, as defect rates came be “massaged.” He said some companies offer an invoice discount not to return cartridges (LD does not do so, he states). Mr. Pepper also noted that not every manufacturer autopsies every cartridge to determine whether those cartridges returned are due to actual defects, and even when cartridges are autopsied what actually qualifies as a defect is open to interpretation. For example, he pointed out marks on the drum are a common failure, but these can sometimes be introduced by something like a piece of plastic or staple entering the paper path and nicking the drum, in which case it would not strictly be a manufacturing defect. In contrast, Mr. Pepper stated return rates are a “headline number that you cannot massage.”

While LD Products did not draw the obvious parallel in its press release, essentially the firm is saying that if Clover’s success rate is 99.6 percent, its defect rate is 0.4 percent, and its return rate is presumably higher than that—and thus higher than what LD is seeing with its new Gold line.

In the LD Products press release, Mr. Pepper stated, “Typical return rates for leading remanufactured cartridges tend to run in the 1-2% range so we’re proving that the performance and profitability of our GOLD Line is second to none.” He added, “Many dealers have reported poor remanufactured color quality as of late, as remanufacturers try to cut costs and they inevitably sacrifice quality.”As for rival new-build cartridges, return rates on those can run about 4 to 6 percent, according to Mr. Pepper.

In LD’s announcement, Mr. Pepper stated, “The statistic we are most proud of is that in the first six months of the year, we have not had a single color cartridge return or defect.” The company invited dealers to “try our color SKUs free of charge and put our quality claims to the test in their end user fleets.”

The fact that LD Products has had no color returns from the Gold line, of course, means that it must have seen some monochrome toner cartridge returns given that its return rate was not zero. Mr. Pepper confirmed that this is the case, although he declined to say exactly how many monochrome cartridges were returned. He did say, however, that LD Products autopsies every cartridge returned to analyze what went wrong.

We are curious to see if CIG responds to the claim that LD’s new-build cartridges have what is essentially a higher success rate than CIG’s remanufactured cartridges. CIG has been busy on the marketing front lately, with a lot of that marketing taking aim at new-build toner cartridges, especially patent-infringing clone cartridges. CIG was quick to promote that it was not named in Canon’s U.S. toner cartridge litigation (see “Clover Quick to React to Canon’s Toner Cartridge Lawsuits”). It has released an article discussing why it believes that the only non-infringing non-OEM alternatives for the particular cartridge models that are the subject of the Canon suit are remanufactured cartridges that reuse the original dongle gear (see “Clover Issues Warning Regarding Cartridges That Infringe Canon Dongle Gear Patents”). CIG also issued a white paper entitled “Risk and Reward in the World of Printing,” in which, much as the title suggests, Clover firmly placed new-builds in the “risky” category compared to its more “rewarding” remanufactured cartridges (see “Clover Issues Warning Regarding Cartridges That Infringe Canon Dongle Gear Patents”).

One thing we should point out is this. CIG is the world’s biggest remanufacturer, while LD Products’ Gold line is brand new as of this year. CIG’s monthly cartridge sales undoubtedly dwarf sales of LD Products’ Gold cartridges. And bigger sample sizes are generally more accurate. It will be interesting to see if LD can retain its excellent return rate as volumes increase.

Although LD Products is growing shipments of the Gold line cartridges from a base of zero, the firm says it is seeing increasing demand month after month. While Mr. Pepper declined to put an exact number on sales or sales volumes, he said that sales and cartridge shipments are growing at “about 30 to 40 percent month over month as new resellers try our product and existing trials turn into dealers increasing the number of SKU they buy from us and switching more business over from competitors that cannot match us on price or quality.”

Interested parties are encouraged to visit the new website, view the video on the home page and contact their LD Channel Partner representative for more details:

Educational VideoCPD.ldproducts.com
Toll Free: 866-780-9385
Email: cpd@ldproducts.com


About LD Products Channel Partners Division

LD Products’ Channel Partner division offers the Gold Line of Non-Infringing New Build Compatible printer consumables exclusively to qualified dealers.

The Gold line is engineered in the USA and assembled by contract manufacturing partners in China. Packaging is unbranded, and resellers own logos and contact info is applied at the point of sale by attaching a wraparound label detailing a picture of the cartridge inside, product info and delivery instructions.

The Gold line features a lifetime warranty and includes hassle-free cost coverage for resellers that must respond to onsite printer repairs caused by a faulty consumable. LD stands behind its products and indemnifies its customers for infringement claims of U.S. Patents.

When it comes to Environmental Responsibility for Printer Cartridges, the OEMs, Remanufacturers and New-Build Remans not Created Equal

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ENX Magazine

https://cpd.ldproducts.com/wp-content/uploads/2018/04/ENX-April-2018-Pepper-article.pdf

LD Products Launches New Channel Partners Website

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LD Channel Partner Division

The Worlds #1 Online Aftermarket Consumables Retailer Is now focused on increasing Reseller Profitability

January 16th, 2018: LD Products, the world’s #1 Online Aftermarket Consumable Retailer is pleased to announce a comprehensive website to showcase and explain the business model behind their new disruptive toner story for imaging dealers, resellers and managed print providers.

The new partner website can be viewed at cpd.ldproducts.com

The new site features a highly viewed educational video for dealers on LDs exclusive Gold Line of non-infringing, New Build toner products that typically cost 20% less than leading remanufactured cartridges.

“We’ve tried to make the website educational, so buyers can quickly make an informed decision on why leading dealers are switching from OEM and Remanufactured toner to our new Gold Line alternatives” stated Christian Pepper, President of the LD Channel Partners Division.” The video on our homepage is a must see for dealers looking to grow their margins without sacrificing quality.”

 

The LD Gold Line is the first North American toner line that combines a brand-new shell with the same top-quality components used in popular remanufactured cartridges. Engineered in Arizona by industry experts, the exclusive combination produces outstanding print quality and performance in a commercial grade cartridge for 20% less than popular remanufactured alternatives.

Highlights of the new website include:

  • Educational Video on Non-Infringing, New-Build toner cartridges
  • Gold Line Toner Quality & Lifetime Guarantee
  • LD’s Comprehensive Distribution Capabilities
  • Wholesale Cost-Per-Page Models

New Partner Growth Services Include:

  • 5 On-Demand Sales Training Courses designed for new hires and seasoned sales professionals
  • Custom Dealer Website Services
  • Digital Marketing / Lead Generation
Interested parties are encouraged to visit the new website, view the video on the home page and contact their LD Channel Partner representative for more details:

Educational VideoCPD.ldproducts.com
Toll Free: 866-780-9385
Email: cpd@ldproducts.com


About LD Products Channel Partners Division

LD Products’ Channel Partner division offers the Gold Line of Non-Infringing New Build Compatible printer consumables exclusively to qualified dealers.

The Gold line is engineered in the USA and assembled by contract manufacturing partners in China. Packaging is unbranded, and resellers own logos and contact info is applied at the point of sale by attaching a wraparound label detailing a picture of the cartridge inside, product info and delivery instructions.

The Gold line features a lifetime warranty and includes hassle-free cost coverage for resellers that must respond to onsite printer repairs caused by a faulty consumable. LD stands behind its products and indemnifies its customers for infringement claims of U.S. Patents.

LD Products to Court Dealers and resellers with New Build Cartridges

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Actionable Intelligence

https://cpd.ldproducts.com/wp-content/uploads/2018/01/Action-Intel-Article-December-2017.pdf